Frequently Asked Questions

No, a manicure is not the same as a full set. A full set includes the building of extended nails with the use of powder, builder hard gel, or Gel X. A manicure is the process of cutting cuticles, massages, and warm towel treatment. A manicure can be an added service to your full sets and fills.

From our customer experiences, Gel X does last as long as a full set depending on how well the person takes care of their nails.

Gel X is a professional press-on made of gel material that’s glued up to your cuticle. It’s already pre-lengthed and pre-shaped.

A full set is placing tips on the edge of your nails and cut and shaped to your desired length. The price increases as the length increases. It uses powder or builder hard gel to build the foundation base to your nails.

It varies per person, but typically every 2-3 weeks.

Both versions are used to build full sets and to fill-in nails. For the acrylic version, we use high-quality powder to build the foundation for your extended nail set. For the hard gel version, instead of using powder, we use a high-quality type of gel polish that’s thicker in consistency to build length on your natural nails or enhancements.

No, the use of builder hard gel uses high-quality industry gel that’s thicker than using gel polish. Builder hard gel is not polish, but the base foundation.

Peacock Nails does not perform Russian Manicures as we prioritize the health and safety of our clients. This process is an invasive and dangerous procedure that is also not allowed in the state of California to be performed by technicians.

No, nail art is a separate service that’s added-on. Prices will range depending on complexity, technique, and skillset of the artist.

The foundational prices of our services remain the same across the menu, but when it comes to artistry and designs, it ranges per technician’s skill sets. We encourage all our guests to directly ask their technicians the price of their design prior to starting their service during the in-person appointment.

Peacock Nails does not offer same-time services unless the salon can accommodate others when the store is not at extreme busy levels. If there are moments where the technicians can assist with same-time services, we will try our best. Please factor in additional time with us as our salon will not guarantee same-time services.

Setting an appointment provides you the ability to be prioritized over walk-ins. We try our very best to be on-time with your set appointments, but we encourage all our guests to factor in additional time with us in case we’re running behind from our client-service completions.

If you are more than 10-minutes late to your appointment, you may have to wait until your technician is readily available again. Peacock Nails staff members are hourly and commission-based employees. Every minute counts for the staff members. After 10-minutes, your appointment is now considered a walk-in service.

As a small business, we’re limited with how many phone service lines we can open at once. Our receptionists are taking calls one-by-one in the order they were received. Please continue to dial back in.

Over the years, cuticle removal service has become a consumer preference and not a necessary service that all guests desire.

Gel removal incurs an additional charge due to the amount of time it takes for our technician to perform the service. We don’t recommend removing your gel at home prior to visiting us because it should be performed by a licensed, professional technician to preserve as much of your natural nail bed as possible.

Peacock Nail provides a maximum of one (1) complimentary alcoholic drink of choice. In addition, we do provide water, tea and coffee. All guests will be required to show identification as proof of 21+ age.

Yes, we do. We prefer cash payments to help avoid high bank/credit-card fees. If you have a moment to at least provide cash tips to your technicians, it greatly helps them receive their thanks immediately rather than wait until the end of the month.

Each technician hand draws their art pieces onto your nails. Every technician has different skills and capabilities to perform their services. Quality services require time and our design prices are set by a base amount from our business, with technicians providing their expertise service fees on top of that.

Intricate designs that take various amounts of time, lots of color coordination, and other factors that require your technician to prepare.

Please set expectations to understand that your designs and colors will not be exact to the image or picture you provide (we’re not photocopying machines).

Gel X is one of the industry’s newest and most popular services that’s taking full set/fill customers to life-long Gel X fans. Gel X is made from high-quality materials with pre-shaped, pre-lengthened styles. Our prices are kept at a competitive, yet affordable rate for how much it costs us to supply these high-demand professional press on. This price already includes the length and shape cost.

Yes, the time it takes to reshape your nails is considered a service and will be factored into your total price.